As a real estate professional you have an important task of keeping your clients satisfied. One of the key factors in keeping your clients satisfied requires you to be available to your client when they are available. After all, they’ve chosen you to work for them. (I know, I should be nicknamed “Captain Obvious”!) However, there is a fine line that can be crossed, and that’s the line between your personal and professional life. When that line is crossed, it can eventually cause small sparks that lead to a fire in the relationship between you and your clients down the road.
It’s important to clarify your professional schedule with your clients, immediately. Let them know exactly when you are available for receiving and returning phone calls, emails, text messages and appointments. Breaking your own rules can lead to the following: (more…)
